For most businesses, their computer equipment and software form the foundation on which most business processes run. And as most people can personally attest to, nothing can stop work quicker then computer and software problems.

You want to know that when there is a problem, you have professional engineers at the ready to solve it without delay.

Contact us for an obligation free discussion of your particular needs.

Regular maintenance

Let’s face it, your IT infrastructure is complex, composed of items such as workstations, servers, firewalls, networks, databases and applications. Keeping this system working efficiently will not happen by chance.

As with any complex machinery, it requires regular maintenance by qualified engineers.

Davtec’s approach is to review and check your systems regularly, before trouble strikes. Often catastrophes can be avoided, simply by looking for early tell-tale signs and taking proactive action.

Professional support saves money

Many businesses think that asking their own computer savvy staff to fix problems can save them money. In reality, this normally means that problems take longer to solve, with the associated damaging ‘down time’ to the business. Meanwhile those same helpful individuals fall behind as they are interrupted from their normal duties.

Larger businesses that hire IT staff should also consider outsourcing this function. While in-house IT staff can sort out most routine problems, they are stumped by those unusual issues that come up from time to time. Then there is the problem of obtaining support while in-house staff are on leave.

By outsourcing IT support and having access to a pool of engineering resources to draw on, businesses save in the long run.

As one of Davtec’s customers, you will have access to quality IT professionals to ensure that your systems keep running optimally.

Davtec can scale the support provided to match your business needs, starting from having our IT staff on call to quickly respond to and resolve your issues, right up to and including placing Davtec engineers permanently on your site to support your day to day activities.

Even when our staff are on your site, they remain an integral part of our engineering team, so you can be assured that their training is kept up to date and that they have direct access to our complete set of technical resources.

You will find our pricing structure competitive and able to scale to meet the needs of your business.

Your Benefits:

• Fast, professional response to your problems:
  • On-Site, Remote (via internet) and Telephone Support
  • Web-Based Help Desk for raising and tracking issues
• Well engineered solutions that grow with your business:
  • Systems and Networks Design, Supply, Configuration and Testing
• Communicate easily, and securely, with your clients and suppliers:
  • Internet Firewall Configurations
  • Secure (VPN) Communication
• Increase sales by using the Internet as part of your marketing, advertising and sales strategy:
  • Web Site Development
  • Content Management Software enables your staff to update information
  • Shopping Carts
• Improve your staff’s productivity by making good use of your investment in technology:
  • Training Workshops
• Competitive pricing plans designed to suit your needs